Contact

Rock River Disposal

Phone: 815-965-2489

Email: callcenter@wasteconnections.com

Garbage & Recycling

SERVICE
OVERVIEW

The Public Works Department oversees the Village's refuse collection through a contract with Rock River Disposal. Our mission is to provide for the collection and disposal of solid waste and recyclables in a manner that is consistent with federal and state regulations.

For billing questions, to set up a new service, or to report collection issues related to garbage, recycling, or yard waste, please contact Rock River Disposal at (815) 965-2489 or visit their website


Collection Information
Garbage day in the Village is every Friday, with an exception for some legal holidays. Visit Rock River Disposal's website to access a complete garbage collection schedule. Please do not place your cans out for collection any earlier than Thursday. All containers must be removed from the curb within 24 hours after collection services are complete. 

Standard accumulation of weekly household trash is unlimited along with unlimited bulk items unless a dumpster should be considered.

95 & 65 Gallon trash totes have been delivered along with 65 gallon Recycling totes.
There are special accommodations for residents on a “One –Bag-Plan”
Residents 65 or older are eligible for a senior discount if they occupy the premises. Please contact Rock River Disposal to register.

Rock River Disposal does not collect construction materials with its standard trash pick-up. A fee of $25.00 per hopper applies for construction material. Please contact Rock River Disposal for information on the collection of construction materials.


Waste Wizard Tool
The Waste Wizard tool can assist residents in determining collection schedules by simply entering the service address. Residents can also use this tool to determine if an item can be recycled or not by clicking the "Wizard" tab. Please note that the Bill Pay feature is not available at this time for our region. Also available to Rock River Disposal customers is the WasteConnect App, a mobile application offering service and recycling information to residents. Simply download the app to stay connected with service schedules, reminders, alerts and recycling information. Please note that the "Pay Your Bill" feature is not available at this time for our region.